Last updated: 25 May 2026
This page provides information about your data protection rights under the General Data Protection Regulation (GDPR) if you are located in the European Economic Area (EEA) or the United Kingdom.
Quick Silo Pty Ltd is the data controller responsible for your personal data. Our contact details are:
Quick Silo Pty Ltd
42 Garden Grove Lane
Richmond VIC 3121
Australia
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The legal bases we rely on include:
Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our newsletter or accepting non-essential cookies.
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as providing quotes and services.
Where processing is necessary to comply with a legal obligation, such as tax reporting requirements.
Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights. Our legitimate interests include improving our services and website security.
If you are located in the EEA or UK, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You have the right to request that we correct any inaccurate or incomplete personal data.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Australia, this is the Office of the Australian Information Commissioner (OAIC). If you are in the EEA or UK, you may also contact your local data protection authority.
As we are based in Australia, your personal data may be transferred to and processed in Australia. Australia is not subject to an adequacy decision by the European Commission. However, we implement appropriate safeguards to protect your personal data during such transfers, including:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider:
We do not use automated decision-making, including profiling, that produces legal effects or similarly significant effects on individuals.
Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take steps to delete such information.
To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will inform you of the extension.
We may need to verify your identity before processing your request. There is generally no fee for exercising your rights, but we may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded, repetitive, or excessive.
We may update this GDPR compliance notice from time to time. We will notify you of any material changes by posting the updated notice on this page.
If you have any questions about this GDPR compliance notice or our data protection practices, please contact us at:
Email: [email protected]